Ji99 Terms and Conditions — A Complete Guide to Using the Platform

01General Terms & Conditions

Ji99 (https://ji99.fun) is an online gaming and entertainment platform operated for adult users in Bangladesh. By accessing or using this platform, you agree to comply with the general terms and conditions set out below.

Ji99 reserves the right to update these terms and conditions at any time without prior notice. Continued use of the platform after any changes are published will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

• These terms and conditions constitute a legal agreement between ji99 and its users.
• This agreement is governed by the laws of Bangladesh, and any disputes will be settled in Bangladeshi courts.
• The English version of these terms is the authoritative text — in the event of any discrepancy in translation, the English version shall prevail.
• By using ji99's services, you confirm that you understand and agree to these terms and conditions.
• If any provision of these terms is found to be legally unenforceable, the remaining provisions will continue in full effect.

02Account Registration & Eligibility

To create an account and play on ji99, you must meet the eligibility criteria listed below. If you do not meet these requirements, you are not legally or ethically entitled to register.

• You must be at least 18 years of age at the time of registration — accounts belonging to minors will be closed immediately.
• Each individual may register only one account — if multiple accounts are found under the same person, all may be suspended.
• All information provided during registration must be truthful, accurate, and up to date.
• Keeping your account password confidential is entirely your responsibility.
• If your account details change (phone number, address), you must notify the support team immediately.
• Transferring or selling your account to another person is strictly prohibited.
• Accounts cannot be opened in the name of a corporation, trust, or any other entity.

03Deposit & Payment Rules

Making a deposit on ji99 is easy and completely secure. We support Bangladesh's most popular mobile banking services. Certain rules must be followed.

• The minimum deposit amount is BDT 100 (one hundred taka).
• Deposits are accepted via Mobile Banking, Nagad, and Rocket only.
• You must use your own mobile banking account for all deposits.
• Deposits made from another person's account will be rejected and may result in the account being investigated.
• Successful deposits will be credited to your ji99 wallet instantly.
• Any delay due to a technical issue will be resolved within 24 hours.
• Ji99 reserves the right to reject any deposit, particularly funds originating from illegal or suspicious sources.
• There are no hidden charges or commissions on deposits.

04Withdrawal Policy

Withdrawing your winnings from ji99 is a straightforward and transparent process. However, certain important conditions must be followed.

• The minimum withdrawal amount is BDT 500 (five hundred taka).
• Withdrawals will only be made to the mobile banking number used during registration.
• Withdrawal requests are generally processed within 24 hours.
• Identity verification (KYC) is required for withdrawals exceeding BDT 5,000.
• Winnings earned from a bonus can only be withdrawn after the applicable wagering requirements have been met.
• The maximum withdrawal per day is BDT 50,000.
• Ji99 reserves the right to place withdrawals on hold and conduct an investigation in cases of suspicious activity.
• The reason for any rejected withdrawal will be provided in writing.

05Bonus & Promotion Terms

Ji99 offers a variety of bonuses and promotions. Each bonus comes with its own terms, which should be read carefully. The general bonus conditions below apply to all promotions.

• The welcome bonus is available to new members only and can be claimed once.
• After receiving a bonus, withdrawals are not permitted until the specified wagering requirement (typically 10x–30x) has been fulfilled.
• Bonus funds cannot be used on all games — bonuses apply to specific games only.
• Bonuses will generally expire if not used within 30 days of being credited.
• Attempting to claim bonus benefits through multiple accounts or family members will result in cancellation of all bonuses.
• Ji99 reserves the right to modify or cancel any bonus offer at any time.
• Attempting to cash out before meeting the bonus terms will result in cancellation of the bonus and any associated winnings.
• Cashback and reload bonuses are subject to separate specific terms, which are detailed on the promotions page.

06Prohibited Activities

Ji99 is committed to maintaining a fair and transparent platform. The following activities are strictly prohibited and will result in serious action.

• Creating multiple accounts to claim bonuses or other benefits.
• Playing games using automated software, bots, or scripts.
• Collusion with other players or attempting to manipulate the system.
• Intentionally exploiting technical glitches or bugs in the platform for personal gain.
• Using funds obtained from illegal sources on the platform (money laundering).
• Attempting unauthorized access to another user's account.
• Using the ji99 brand or logo without authorization.
• Spreading false or misleading information about the platform.

07Account Closure & Suspension

Ji99 reserves the right to temporarily suspend or permanently close an account in the following circumstances.

• In the event of a breach of any provision of these terms and conditions.
• If identity verification fails or false information is provided.
• If evidence of suspicious financial transactions or fraud is found.
• At the user's own request (self-exclusion).
• In cases of extended inactivity (12 months or more).

Any balance remaining at the time of account closure will be returned, unless there are grounds for forfeiture. Long-term inactive accounts may be subject to a monthly maintenance fee.

08Privacy Policy

Ji99 takes the protection of your personal information seriously. Our Privacy Policy forms an integral part of these terms and conditions.

• Your personal information is never sold to third parties.
• Information may be shared with relevant authorities only when required by law.
• Limited information is shared with payment partners solely for processing purposes.
• Your information is secured with SSL encryption and the latest security measures.
• For more details, visit our Privacy Policy View page.

09Responsible Gaming

We believe entertainment should always be enjoyed responsibly. ji99 is committed to creating an environment where gaming stays fun and does not have a negative impact on anyone's life.

• You can set your own deposit limits — daily, weekly, or monthly.
• You can temporarily suspend your account for anywhere between 7 days and 6 months if needed.
• Permanent self-exclusion is also available — your account will be fully closed upon request.
• Our support team is always on hand to help in situations involving problematic gaming.
• Your family also shares the responsibility of keeping minors away from gaming.

For more details, visit our Responsible Gaming View page.

10Limitation of Liability

Ji99 strives to deliver the highest quality service. However, in certain situations our liability is limited, and it is important for users to be aware of this.

• Ji99 is not responsible for a game being interrupted due to loss of internet connection.
• No compensation will be provided for service disruptions caused by natural disasters, government directives, or other unavoidable circumstances.
• Ji99 is not directly liable for issues caused by third-party payment gateways.
• Ji99 is not liable for any account losses resulting from the user's own negligence.
• Ji99 reserves the right to correct any incorrect amounts credited or deducted due to a software or technical error.
• Ji99's maximum liability will never exceed the total balance held in the user's account.

11Changes & Amendments

Ji99 reserves the right to modify these terms and conditions, in whole or in part, at any time. The following process will be followed when changes are made.

• At least 7 days' notice will be given ahead of any major changes.
• Notices may be sent via email, an in-platform notification, or both.
• Continued use of the platform after updated terms take effect will be considered acceptance of those terms.
• If a user does not agree to the updated terms, they may close their account and withdraw their remaining balance.
• Minor linguistic or spelling corrections may be made without a separate notice.

12Contact & Complaints

If you have any questions or complaints about these terms and conditions, please contact our support team. We are always here to help.

• Live Chat: Direct support available 24/7.
• Email: [email protected] (responses are typically provided within 24 hours).
• A ticket number will be issued once your complaint has been submitted.
• Complex matters may take up to 7 business days to resolve.
• If you are not satisfied with the resolution of your complaint, you have the option to escalate it to the next level.