Ji99 Privacy Policy — Your data is our responsibility

01Introduction

Ji99 (https://ji99.fun) is a trusted online gaming and entertainment platform in Bangladesh. We believe protecting our users' privacy is both an ethical and legal responsibility. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it secure.

From the moment you create an account on ji99 — through every game session and every payment transaction — we ensure the highest level of protection for your personal data. Our security team continuously monitors the system to keep your information safe.

This privacy policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards. We will notify you in advance of any changes.

02What information we collect

Ji99 only collects information that is strictly necessary to operate the platform, ensure security, and provide you with the best possible service. We do not collect anything beyond that.

Ji99 never collects sensitive information beyond the above — such as religion, political views, or health data.

03How Your Information Is Used

Ji99 uses the information it collects solely for specific, legitimate purposes. Your data is never used for anything beyond that.

• For account creation, verification, and management.
• For processing deposits and withdrawals.
• To personalize your gaming experience and improve service quality.
• To prevent fraud, money laundering, and illegal activity.
• To meet legal obligations and regulatory requirements.
• To inform you of promotions and special offers, with your consent.
• For customer service and complaint resolution.
• For technical improvements and bug fixes on the platform.

04Who Your Information Is Shared With

Only the minimum necessary information may be shared with specific parties under limited circumstances. Your full profile is never shared.

• Payment Partners (Mobile Banking, Nagad, Rocket): Only the information necessary to complete transactions.
• Law enforcement agencies: When required by court order or legal obligation.
• Security Verification Services: For fraud detection and identity verification.
• Cloud & hosting partners: For data storage purposes only — they cannot access your information.

05Cookie policy

Ji99 uses various types of cookies to keep the website running properly and to improve your experience. Cookies are small data files stored in your browser.

• Essential cookies: For login sessions and security — these cannot be disabled.
• Performance Cookies: To understand which sections of the site are most used — does not reveal your identity.
• Preference Cookies: To remember your language preferences and personal settings.
• Marketing Cookies: With your consent only — to show you relevant offers.

Cookies can be deleted or blocked at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

06Your rights

You have the following rights over your personal information on ji99. To exercise any of these rights, please contact our support team.

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain conditions.
• Right to Object to Processing: The right to object to your data being used for specific purposes.
• Data Portability: The right to receive a copy of your data.
• Marketing Opt-Out: The right to opt out of promotional communications at any time.

Requests are generally responded to within 30 business days of receipt.

07Data Protection Measures

Ji99 uses industry-leading technology and practices to protect your data. Our security infrastructure is regularly updated and tested.

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Stored data is encrypted using AES-256 encryption.
• Passwords are never stored directly — only encrypted hashes are kept.
• Two-factor authentication (2FA) is available for added security.
• Regular third-party security audits and penetration testing are conducted.
• If suspicious activity is detected, automated security alerts are triggered immediately.
• In the event of a data breach, affected users will be notified within 72 hours.

08Third-Party Services

The ji99 platform uses certain third-party services that may collect a limited amount of data. We select those partners with care.

• Payment Gateway: Mobile Banking, Nagad, Rocket — receive only the information necessary to complete transactions.
• Analytics tools: To measure site performance — without identifying you personally.
• KYC verification service: For identity verification — to meet regulatory requirements.
• Cloud infrastructure: For data hosting — under strict security agreements.

Ji99 is not responsible for the privacy policies of external websites. We recommend reading the policy of any external site before following a link to it.

09Children's Privacy

Ji99 is a platform operated exclusively for individuals aged 18 and above. We do not knowingly collect information from minors.

• Age verification is carried out at the time of registration.
• Any account suspected of belonging to a minor will be investigated immediately.
• If a minor's information is collected unknowingly, it will be deleted.
• Parents may report concerns about a child's account.

10Policy Changes

Ji99 may update this privacy policy when necessary. Any changes will follow the process outlined below.

• Notice will be sent to your registered email prior to any major changes.
• The "Last Updated" date at the top of this page will be updated accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• You have the option to close your account if you do not agree to the updated policy.

11Contact

If you have any questions or complaints about this privacy policy, or wish to exercise your rights, please get in touch with us.

• Email: [email protected] (responses are typically sent within 24 hours)
• Live Chat: 24/7 direct support available
• Data deletion requests will be responded to within 30 business days of receipt.